Privacy Policy
Haven Medical Centre Privacy Policy
This privacy policy will explain how we use the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
Personal identification information (Name, email address, phone number, address) necessary for the fulfillment of your orders or for the purpose of newsletters should you opt in.
How do we collect your data?
You directly provide Haven Medical Centre with most of the data we collect. We collect data and process data when you:
Book an appointment with us over the phone or with a booking system through this website or third party
Give us your details over the phone
Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
When contacting us directly via email, booking systems or over the phone
How will we use your data?
Our Company collects your data so that we can:
Book you an appointment with a doctor
During appointments and emergencies
How do we store your data?
Our Company securely stores your data within the Squarespace order history log to enable us to help us with market research. Our Company will keep your personal information for up to three years. Once this time period has expired, we will delete your data.
Marketing
Haven Medical Centre would like to send you information about keeping up to date with your medical needs, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Haven Medical Centre from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email info@havenmedical.com.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Haven Medical Centre for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Haven Medical Centre correct any information you believe is inaccurate. You also have the right to request Haven Medical Centre to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Haven Medical Centre erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Haven Medical Centre restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Haven Medical Centre’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Haven Medical Centre transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@havenmedical.com.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Haven Medical Centre uses cookies in a range of ways to improve your experience on our website, including:
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Haven Medical Centre uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Haven Medical Centre uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Haven Medical Centre sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Haven Medical Centre website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Haven Medical Centre keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st October 2022.
How to contact us
If you have any questions about Haven Medical Centre’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@havenmedical.com.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.